If you are experiencing issues with the left and right clicks of your M65 Ultra gaming mouse, the first thing you should try is soft resetting your M65.
If you have a wired M65:
- Unplug the mouse.
- With the mouse unplugged, hold down the left and right mouse buttons.
- While holding down the mouse buttons, plug the mouse back into the computer.
- After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully.
If you have a wireless M65:
- Turn off your wireless mouse.
- Hold down the left and right mouse buttons.
- While holding down the mouse buttons, turn the mouse back on.
- After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully.
If the issue persists after soft resetting your mouse, contact Customer Support and we will provide further assistance. When contacting Customer Support, please send us the following:
- Your receipt for the purchase of the M65
- A photo of the M65 serial number with the numbers clearly visible
