One of the most reliable fixes to any issues with a gaming headset is to make sure the firmware is up to date. As such, it should be the first step you take. The process remains the same regardless of which of our gaming headsets you have. Here's how to do it.
If you have a wireless headset, you'll want to check for a firmware update for your wireless dongle, too. Click on the wireless dongle and click "Check for Updates". iCUE will detect whether your headset is up-to-date and apply the firmware update as necessary.
Once your firmware update is completed, your headset will reconnect, and you can then enjoy using your headset.
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