What is a CORSAIR Certified Refurbished product?

If you're a discerning consumer, the CORSAIR Certified Refurbished products are great options for those looking to save some significant cash. However, it's understandable that some people might have reservations about what exactly a refurbished product will be. The quality, cleanliness, packaging, and more.

So, to help clarify, below you can find a description of exactly what you can expect if you choose to go with a CORSAIR Refurbished product.

A CORSAIR certified refurbished product could be a former demo unit, an open box item, or a returned item.

Once we receive such products, they all go through the following refurbishment process:

• Tested to ensure they meet the performance specifications as if they were a new product
• Firmware updated (If applicable)
• Ensure that the product is in good shape physically
• Re-packed

For gaming headsets, there are some additional precautions in the process to account for hygienic concerns. Any external sections made from fabric and/or leatherette will be replaced with new parts. Other than that, headsets follow the same steps as above.

All refurbished products will come in a brown box, and will include any cables, dongles, and other accessories that would come with a new one.

CORSAIR certified refurbished products carry a 90-day, replacement-only warranty. This means, that should be anything wrong with the refurbished product you have purchased, we will replace it with another one within 90 days from the date purchased. The replacement will probably be another refurbished one, or a new one, depending on availability.

For the European Union and United Kingdom, the warranty period for a refurbished products is 1 year from the date of purchase.

Please make sure that you keep the receipt for your product, should you need to file a warranty claim.

If you have any additional questions about a refurbished product, do not hesitate to contact us at:

https://help.corsair.com/